What are cookies?
Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience on our site and web application as smooth as possible and they remember your preferences so you don’t have to insert your details again and again.
There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site, this is explained more below.
Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.
We use three types of cookies on our website:
Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log-in to your NTEhub account and add products to your basket and checkout securely. Without these cookies, some parts of our site just won’t work as they should.
These cookies (also called functional cookies) allow our site to remember your preferences, helping you to customise your experience on our application.
These cookies tell us about how you use the site and they help us to make it better. For example these cookies count the number of visitors to our website and web application and see how visitors move around when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.
Recognising when you log in and any preferred settings.
Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
Analysing how your use our site which helps us to troubleshoot any problems and to monitor our own performance.
What type of cookies do we use?
Third Party Cookies
This cookie allows us to establish secure payments in a PCI Compliant manner. No user financial data is ever stored on our servers.
Chatra Chat Cookie
Allows the operation of the chat feature on this website and the NTEhub web application. It logs anonymous data related to chats initiated by a user.
How do you change cookie preferences or block cookies?
Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.